Welcome
Welcome to the Camelot Chilled Foods website.
By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use this website.
These Terms apply to all visitors, customers, suppliers and other users of the website.
About Us
Camelot Chilled Foods is a UK wholesale distributor supplying chilled, frozen and ambient food products to businesses across the South of England.
Website:
https://camelotfoods.co.uk
Use of Our Website
You agree to use this website only for lawful purposes.
You must not:
- Use the website in any way that could damage or impair its operation.
- Attempt to gain unauthorised access to our systems or customer accounts.
- Upload malicious software, viruses or harmful code.
- Use automated tools to scrape or copy website content without our permission.
- Misrepresent your identity or business.
We reserve the right to suspend or restrict access where we believe these Terms have been breached.
Customer Accounts
Some areas of the website are only available to approved trade customers.
When creating an account you agree to:
- Provide accurate and up-to-date information.
- Keep your login details secure.
- Notify us immediately if you believe your account has been compromised.
- Accept responsibility for all activity carried out under your account.
We reserve the right to approve, refuse, suspend or terminate customer accounts at our discretion.
Products and Availability
We make every effort to ensure product descriptions, images and pricing are accurate.
However:
- Product images are for illustration purposes only.
- Product packaging may change from time to time.
- Product availability is subject to stock.
- We reserve the right to withdraw or discontinue products without notice.
Availability shown on the website does not guarantee that products will remain available until an order has been processed.
Pricing
Prices displayed on the website may vary depending on customer account type, agreed pricing structures and promotional offers.
All prices are subject to change without prior notice.
Pricing errors may occasionally occur. Where this happens, we reserve the right to correct any genuine pricing mistakes before processing an order.
Orders
Submitting an order does not automatically create a legally binding contract.
Orders are subject to:
- Stock availability
- Account approval (where applicable)
- Credit status
- Order verification
We reserve the right to decline or cancel orders where necessary.
Delivery
We aim to deliver orders within the agreed delivery schedule.
Delivery dates and times are estimates and cannot always be guaranteed.
Factors outside our control, including severe weather, supplier shortages or transport disruptions, may affect delivery times.
Returns and Product Issues
If you experience an issue with your delivery, damaged goods or incorrect items, please contact our customer service team as soon as possible.
Where appropriate we will investigate and arrange replacement products or other suitable resolutions.
Intellectual Property
All website content including:
- Logos
- Branding
- Text
- Graphics
- Images
- Product information
- Website design
is owned by or licensed to Camelot Chilled Foods unless otherwise stated.
You may not copy, reproduce, distribute or republish any website content without our prior written permission.
Links to Other Websites
This website may contain links to third-party websites.
These links are provided for convenience only. Camelot Chilled Foods is not responsible for the content, security or privacy practices of external websites.
Website Availability
We aim to keep the website available at all times but cannot guarantee uninterrupted access.
We may suspend access temporarily for:
- Maintenance
- Security updates
- Technical issues
- Website improvements
Limitation of Liability
To the fullest extent permitted by law, Camelot Chilled Foods shall not be liable for any indirect, incidental or consequential losses arising from the use of this website.
Nothing in these Terms excludes liability that cannot legally be excluded under UK law.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and process personal information.
Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will always be published on this page.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us using the details provided on our Contact Us page.